Customers
NAVP & Associates
How NAVP & Associates Improved Scheduling and Payment Tracking with Quicko Pro
NAVP & Associates is a Jaipur-based CA firm where three partners bring together their expertise across taxation, advisory, and compliance. With customers spread across industries and each partner leading different service areas, the firm has always focused on delivering timely, well-coordinated guidance.
Opportunity
Scaling with Multiple Partners and Services
As NAVP & Associates grew, the partners wanted a better way to understand how the practice was performing—day by day and across service lines. With multiple partners handling different types of work, keeping track of payments, settlements, and pending dues required constant coordination.
At the same time, their growing customer base meant incoming cases had to land with the right partner immediately. A smoother way to route orders would free the partners from sorting through inquiries and let each focus on the work aligned with their expertise.
Solution
Pre-Assigned Orders and Upfront Payments
The biggest shift came when upfront payments removed the need to chase customers for dues. Instead of sending reminders and reconciling partial collections, payments now complete before work begins. This freed the partners entirely from payment follow-ups and gave them a clear financial picture instantly through the Earnings dashboard.
The shift extended beyond payments. Each service is already mapped to the right partner, so new orders arrive neatly assigned with full context. Instead of spending time sorting through inquiries and coordinating who handles what, every partner simply sees the work that belongs to them and gets started immediately.
“The fact that I no longer have to follow-up with customers for documents or payments is amazing. Quicko Pro has saved me so much time on such mundane tasks.”
- Nitin Bansal, Partner @ NAVP & Associates.
Results
Freeing Partners to Focus on High-Value Work
Since moving to Quicko Pro, NAVP & Associates has served 500+ customers with far less effort spent on coordination.
Upfront payments eliminated dozens of monthly follow-ups, while automatic earnings updates give partners a clear financial picture.
Response times improved by 30%, largely because orders arrive pre-assigned to the right partner, saving the team 6 hours each week spent on manual coordination.
